Office Policies and Mission

Our Mission

mission.jpgTo provide extraordinary and exceptional dental care. We are committed to being enthusiastic, knowledgeable and efficient as we deliver that care. We will clearly communicate the benefits and value of desired treatment and provide financial possibilities so those treatments may be obtained. We will maintain our integrity with our patients and our team by not compromising our ethics, and we will commit to advancing our personal and professional development through continuing education.

Our Core Values

All Watts Dental Associates, P.C. professionals are committed to upholding seven core values in every aspect of our work:

  • Integrity – We believe in honest, sincere communication, behavior and working relationships.
  • Work Ethic – We value hard work and believe that consistent daily hard work - getting the job done - is a key element of greatness.
  • Positive Attitude – We approach each day with a positive attitude, high energy and an appreciation for the opportunities ahead of us.
  • Patient-Centric – We listen to our patients and make it easy for our patients to do business with us. Every Watts Dental Associates, P.C. decision considers first and foremost its impact on our patients. Patient satisfaction is our top priority, and we are committed to providing our patients with excellence in dentistry. We are flexible in our approach to the needs of our patients. We recognize that needs may vary from patient to patient, and we exercise a creative approach in meeting them.
  • Problem Solving – We approach problem solving as an opportunity for improvement.
  • Innovation – We are a dynamic organization, always ready for change. We strive to anticipate change and react accordingly to better serve our patients' needs and the needs of our company.
  • Teamwork – We believe in the power of people working together. While we recognize the importance of and encourage individual achievement, we understand that our level of success will be a direct result of our ability to work collectively.

Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday & Tuesday: 7 a.m. – 6 p.m.
Wednesday: 7 a.m. – 4 p.m.
Thursday: 8 a.m. – 5 p.m.
Friday: 7 a.m. – 1 p.m.
1st & 3rd Saturday: 8 a.m. – 2 p.m.

Appointments

Appointments are an important part of your treatment as this time has been reserved specifically for you to talk with the doctor and receive treatment. Please arrive on time for your appointment. If you are more than 15 minutes late, you may be asked to reschedule your appointment.

We request a 24-hour notice if you need to cancel or reschedule your appointment. If you miss an appointment without giving us adequate notice, you may be subject to a $50 missed appointment fee.

We are aware that unforeseen events sometimes require missing an appointment, and we appreciate your cooperation.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services. If you have any questions, our courteous staff is always available to answer them.